Okay, so I just got my luggage. At 6:30pm.
I asked the courier guy to please write down the time that he handed the bags over and he refused. And he wanted his pen back, he tried to take it from me and I refused to let go and he was threatening to walk off, so I snatched the paper on which I’d written my name down. And he grabbed it back.
It was all quite ferocious and I thought we would get into a fight.