How not to do business

Back to current day for a bit.

I called Starhub. Because lately I’ve been getting a lot of these bill overdue notices, when I’ve sent in all the reply stubs with required credit card information.

Being a hubber, as they like to refer to customers who use their TV, mobile and fixed line services, I wanted to start on a clean slate.

I called their customer service line and told them I wanted to pay for everything.

But I could not.

Continue reading “How not to do business”