Tag: useability

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ICI Paint Colour Consultation

It isn’t very often that I have to say good things about products and services.

But when I do get the chance, believe me, it makes me very happy.

Because it does feel good to have a good experience and be treated well. Plus, it’s nice to share good experiences with others, so their lives can also be enhanced.

Today, it’ll be about paint. To be specific, ICI Paint’s customer service and their Colour Consultation service which is free till Dec 2007.

ICI Paint Reference Kit

Just how impressed am I with ICI Paints’ customer response? Very impressed. But that’s not to say it wasn’t without hitches.

Continue reading “ICI Paint Colour Consultation”

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Going to the bank

It’s been many moons since I’ve been to the bank.

Internet Banking has made it possible to do most tasks without ever lining up at a branch.

Funds transfers to my parents, payments for my AIA insurance, payment for my Amex credit card, my Robinsons card – I do all of these online.

Thankfully. Because what I saw today at the OCBC Ang Mo Kio branch really irritated me.

Continue reading “Going to the bank”

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Down with pop-ups

It’s nice that the Singapore Government wants to make most of its services available online.

You can pay for fines and licenses online.

You can search for rules and policies on flat-buying online.

You can book your solemnization slot at the Registry of Marriages online.

It’s nice. It’s convenient.

But… yes there is always, unfortunately, a but… why can’t they do it right? Continue reading “Down with pop-ups”

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‘Green man’ trial: More time for elderly pedestrians

Okay, the title is right out from the Straits Times dated 13th October 2006. It’s an article by some guy named T. Rajan.

(Yes, it’s been a while since I updated this blog.)

Anyway, there’s going to be a trial for lengthening the blinking green man signal by five seconds when eldery pedestrians with a Radio Frequency Identification (RFID) tag approach a traffic light that has been installed with special electronic card readers. Continue reading “‘Green man’ trial: More time for elderly pedestrians”